Centralize all your customer information in one place.
Complete view of every customer
Instantly access all customer information: contact details, vehicles, repair history and invoices. Everything you need to deliver personalized service.
Complete customer records
Name, phone, email, billing and shipping addresses — everything in one place. Individuals or businesses, with tax ID if applicable.
Vehicles & equipment
Each customer can have multiple vehicles or equipment. See everything at a glance: mileage, work order history and inspections.
- Vehicles
- Heavy trucks
- Trailers
- Motorized equipment
Work orders & invoices
The full history of work orders and invoices is accessible right on the customer record. See what's been done, what's in progress and what's paid.
Contracts & negotiated rates
Create contracts for commercial customers with labor rates, parts discounts and payment terms. Prices apply automatically at invoicing.
Equipment linked to each customer
Each customer can have multiple vehicles or equipment. Track their specific metrics and view the full service history per piece of equipment.
- Mileage
- Engine hours
- Technical specifications
- Service timeline
Everything on one screen
The customer record brings everything together. Switch between tabs without ever leaving the page.
Summary
Customer overview: contact info, vehicle count, recent work orders and invoices at a glance.
Equipment
List of all vehicles and equipment for this customer with their metrics (mileage, engine hours) and service history.
Work orders & invoices
Full history of work and billing. Filter by status, see paid amounts and outstanding balances.
Contracts
Negotiated labor rate, parts discount, payment terms — fully configurable per commercial customer.
Find anyone in seconds
Press Cmd+K anywhere in the app to open quick search.
Search by name, phone, email, license plate or VIN — results appear instantly with quick actions.
- Customers, vehicles, work orders
- Keyboard navigation
- Quick actions on results
Quick creation
Create a new customer directly from a work order. No need to leave your workflow.
Individual or business
Handle both customer types. Businesses can have a tax ID and associated contracts.
Linked appointments
Online appointments are automatically linked to the customer and their vehicle.
Duplicate detection
The system recognizes existing customers by phone number. No more duplicates.
Streamline Your Auto Repair Shop Management
From task management to invoicing, Mechmate offers the complete solution for auto repair businesses. Transform your workshop today.
Try for free